(614) 205-3373                                                                         



Delivering Technology, Vision, and Expertise for the Enterprise


Information Technology professional who combines leadership with strong communication skills to deliver results in information systems, computer networking, and 3G telecommunications systems.  Recognized for superior execution in systems test design and operations.  Focused, with a high level of practical, experiential knowledge and a diverse, highly technical background.


A  builder of high performance teams and a natural team leader, mentor, and motivator who thrives in environments requiring a high-level strategist and a big-picture thinker, as well as front-line practical experience.  Skilled at developing exceptional relationships with individuals from diverse cultural and organizational backgrounds.


  • Uses passion for information and new technologies to continually improve customer experience and product breakthroughs.  Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand.


  • A strong communicator with superior interpersonal and writing skills. Adept at explaining complex ideas and concepts to non-technical individuals. Develops and delivers highly effective training in telecommunications systems.




Engineering • Leadership •
Telecommunications • Software • Application Testing • Quality Standards
Certification Testing • Black Box Testing • Test Plans Development • Test
Scripts • Communication

System Issue Resolution • Training
Development • Training Delivery • ISO 9000 / 9001




Systems, SS7 Protocol Architecture, SQL Server, UNIX shell, SED and AWK

C, C++, Perl,
HTML, COBOL, SUN Solaris, Windows 2000 / NT / Vista, XP Professional

Microsoft Office
2000 ClearCase, ClearQuest




ESPO Corporation                                                   Willow Brook Illinois                                                2011

Contract Systems Test Engineer, Short Term Project

Enabled client, Chamberlain Access Solutions, to bring software product to market through utilization of bullet point test procedures to test and verify next-generation software providing secure access to multiple properties. Identified and recorded issues for resolution prior to launch.



NCS Technologies Incorporated                             Fort Wayne Indiana                                                  2011

Contract Systems Test Engineer, Future Combat Systems

Identified quality issues with system and recommended corrective actions using Problem Change Requests for client General Dynamics C4 Systems.  Reviewed system requirements, wrote test procedures, and performed tests on complete system operating Linux.

Student                                                                       Clinton, IA                                                      2008-2011

Working to complete second degree.



Superior Technical Resources                                 Phoenix, AZ                                                    2006-2008

Contract Systems Test Engineer, Rescue 21

Substantially improved quality of VoIP product for United States Coast Guard, working under contract to General Dynamics C4 Systems.
Identified issues with VoIP technology through system requirements review, writing of test procedures, and performance of system tests.  Performed system analysis on resulting test failures and wrote numerous Problem Change Requests for issues found with overall system quality.


  • Boosted performance of software, making it more efficient and able to manage higher call volume by initiating routine performance measurements resulting in redesign of software used to locate distressed callers in search and rescue situations.



Rosado Computer Support                                      Pataskala, OH                                                 2002-2005


Delivered small office systems design, installation, and maintenance, including firewalls, servers, and desktop systems utilizing Windows and Linux.  Developed proposals and implemented solutions.



Qwest Communications                                            Dublin, OH                                                     2001-2002

Senior Test Engineer, Testing and Automation

Coordinated system test operations for new short-term Interactive Voice Response (IVR) Transfer and Release (TnR) project as Lead System Test Engineer for corporation’s Product Planning and Marketing division. Developed concise, easy-to-use test documentation.


  • Designed and implemented system test solutions under budget, resulting in high caliber network software, as well as cost savings.



Lucent Technologies, Bell Laboratories                  Columbus, OH                                                1996-2001

Software Engineer, Member of Technical Staff

Key team member for attainment of high quality network software.  Enabled staff engineers to operate more effectively through development of Test Plans and tests, and performance of tests as System Test Engineer for Voice over ATM and VoIP.



Also served as a Software Engineer; System Consultant on Major Markets; Developer and Instructor of Technical Training Services; and Communications Technician in Saudi Arabia and Egypt, developing training for Egyptian new hires, successfully communicating across both cultural and language barriers and building effective relationships at all levels.



Numerous Awards from Management and Peers, including:  Three Awards for “Behavior Norms, Positive Leverage,” “Customer Focus,” and “Enjoyable Environment”; “Bell Laboratories Silver Award” for Outstanding Level of Innovation;  and Recognition for Contributions to Diversity.



Bachelor of Science, Political Science
Ashford University  Clinton,
IA  Anticipate completion 2011

Bachelor of Science, Computer Science
Otterbein College  Westerville,

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